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Contact the desk
One team answers every channel, so pick whichever is easiest. For anything tied to a request you already sent, replying in the original email thread is fastest.
Direct lines
Phone, WhatsApp, email
- Phone+971 4 397 6218
- WhatsApp+971 56 418 3072
- Generalcontact@dxbcardpoint.org
- Receipts and refundsbilling@dxbcardpoint.org
- Address49 6A St
Al Muteena, Deira
Dubai, United Arab Emirates - Opening hoursMonday – Friday · 09:00 – 18:00
Saturday · 10:00 – 15:00
Sunday · closed
Finding us
At the desk in Al Muteena
The office sits on 6A Street in Al Muteena, a short walk from the Deira side of the Creek. Counter top-ups are handled during opening hours, and cash is accepted in person only.
Write to us
Send a message about your top up nol card request
For a new top-up, the top-up page is quicker — it asks for the details we need up front. Use this form for questions, receipts and complaints.