Add balance to a card you already hold
You give us the tag ID and the amount. We quote the total, take the payment through our payment provider once you approve it, and load the credit onto that card.
Dubai · United Arab Emirates · independent desk
Top up nol card in Dubai — nol card recharge online, without the queue.
DXB Card Point is an independent desk in Deira that handles a nol card recharge online for riders anywhere in Dubai. Send the ten digits from the back of your card, pick an amount from AED 20 to AED 500, add an email — a manager confirms the total in writing before anything is paid. No account to open, nothing to install, English or Arabic.
- Ten-digit tag ID, nothing else
- Presets from AED 30 to AED 150
- English and العربية
The scope
What a top up nol card request covers here — and what it does not
We are a small private team, not a transport body and not the card issuer. Saying plainly where the service starts and stops is the fastest way to avoid a wasted request.
Issue, replace or register cards
New cards, lost cards, name changes, student or senior categories and refunds of the original card price all sit with the issuer. We cannot open those files for you.
Riders who would rather not detour to a machine
Residents topping up before a morning commute, parents loading a child's card from the office, and visitors in Deira or Downtown who want the balance sorted before they reach the gate. One card per request keeps the trail clean.
Requests any hour, replies in office hours
The form is open all night. A person answers Monday to Friday, 09:00–18:00, and Saturday morning, Dubai time.
Amounts
Preset amounts for a nol card recharge online
Five presets cover most trips. If none of them fits, type any whole amount between AED 20 and AED 500 on the top-up page.
AED 30preset
AED 40preset
AED 50preset
AED 100preset
AED 150preset
20–500any whole amount, AED
- Service fee
- AED 3 per request, shown in the quote before you pay. Nothing is added later.
- Cards per request
- One. Two cards means two requests, so each has its own written record.
- Daily ceiling
- Up to 3 requests per card per day.
The flow
Three steps from request to loaded balance
Nothing is charged until you have the total in writing and say yes to it.
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Send the card and the amount
Open the top-up page, type the ten digits printed on the back of the card, choose a preset or your own amount, and leave an email we can reply to.
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Approve the written quote
A manager replies with the amount, the AED 3 service fee and the total. One line back from you is enough. If the tag ID looks wrong, we ask before doing anything.
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Pay, then read the confirmation
You pay by card through our payment provider. The credit is loaded, and the confirmation with the reference lands in the same email thread — keep it, support works from it.
Around the city
Where the balance works once it is on the card
The same credit taps you through the metro gates, onto public buses, the tram along the Marina and the water bus across the Creek. It also covers the parking meters and the public car parks that accept the card.
Most of our requests come from Deira, Bur Dubai, Business Bay and Al Quoz — places where a five-minute detour to a ticket machine costs more than the top-up itself. The desk is in Al Muteena, so if you would rather hand it over in person, the address is on the contact page.
One card, one amount, one confirmation. Everything else about the card stays with the issuer, exactly where it belongs.
Published standards
The commitments we hold ourselves to
Written down so you can hold us to them, and so a complaint has something concrete to point at.
- First reply
- Within one working day of the request, on the channel you chose.
- Quote before payment
- Amount, service fee and total in writing. No verbal-only pricing.
- Loading time
- Usually 15 to 60 minutes after the payment clears; up to four working hours at peak.
- Records
- Every request keeps a reference and a receipt you can ask us to resend.
- Complaints
- Reply within two working days, with the reason and the next step named.
Ready to send the ten digits?
The form takes under a minute. The quote comes back before anything is paid, and you can walk away at that point with nothing owed.
Top up now
Prefer to talk first? Call +971 4 397 6218 or write to contact@dxbcardpoint.org.